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After initial order I canceled subscription. Send them 2 messages (emails) requesting them not send anymore products and not charge my PayPal account. They still continued to charge and send products. PayPal would not refund my money either. So don’t trust PayPal to...
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1.0
#1134416
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Ordered on 10/24/17. They said it takes 2-4 days for delivery. I tracked USPS and they havent received the order after being informed on 10/31/17. I also wasnt getting any response from Hair Tru. After reading others complaint about not receiving order, I filed a...
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#1129042
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Orders don't come on time they do an automatic withdrawal takes 2 months or longer to get your supply you can't cancel there's no phone number to contact I've been trying to cancel my subscription since October 22nd I have sent multiple emails no one has responded I...
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1.0
#1127256
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I've been waiting a month and still haven't received my order, first order was fine now this order has not came. Reading a lot of reviews and finding out others are having same problems, there is no phone number listed I just sent a email . I ordered this one bottle...
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1.0
#1109999
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Haven't received my order and its been 2 month now said it was back order .order it in july haven't received anything. Been sending emails but mo response. They just kept my money pay 32.96 please can i it get my order. Yellagal.hw@gmail.com .gotten my first order...
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#1099291
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Scammers! I set up the autoshipment. They took their payment but haven't sent my product. I posted twice on their Facebook page and sent one message through Facebook and now I'm blocked from doing either. The phone number doesn't work. I've opened a case with PayPal...
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Anonymous
Pat Adams

I ordered 1 bottle for sample, and continue to get bottles and getting billed for it. I have tried to email, Facebook, and have not gotten a response. If anyone knows how to r...

Anonymous
Jverwolf

I've tried to contact the 3 times to cancel and no response. Does anyone know a legit number for them?

1.0
#1018865
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I would not recommend anyone buying from this company , I didn't see any results so I decided to cancel , first time I called This man answered, I let him know that I wanted to cancel , he told me his computer was down but that he would call me back ,this was last...
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Anonymous
Anonymous

Whats their number!?!?

I didn't like
  • Product and service
#1012923
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I tried to give HairTru a fair chance. I tried it as instructed for a few days, however I realized that when taken with a meal I would immediately feel sick afterwards and begin to vomit, feeling instantly relieved. I eventually began to try it a few different ways....
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Anonymous
Anonymous

I just have to say that I had this experience with normal vitamin pills several times. I think some people just can't stomach when something is so concentrated.

Anonymous
Anonymous

I had the exact same symptoms too. About 15 mins after taking with/after food I vomit.

3.5
#670633
Reply to reviews

Resolved

NEVER ORDER FROM THIS COMPANY! THEY LIE AND HAVE THE WORST COSTOMER SERVICE EVER! THEY ARE SCAMMERS! GO SPEND LESS THAN $10 ON A GIANT BOTTLE OF BIOTIN, TAKE 10,000mcg/DAY. way better idea! They are makinf false claims to promote hair growth. Not FDA approved. and to...
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Anonymous
Anonymous

Wow, u just saved me a lot of money i was sceptical when i seen excessive posting of hair pics, reminded me of that other fraud company hair skin and nails claiming the same f...

1.0
I didn't like
  • Rudeness
  • Their lies
  • Their straight out lies
#597178
Reply to reviews

HairTru - Refund on vitamins

HairTru
#1131145
I️ did not order . Sending this back. Want a refund. Joyce Palmer
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HairTru - Have not received my items

HairTru
#1126752
1.0
Details
I ordered a 6 month supply of hair vitamins from Hair Tru on 10/24/17. They wothdrew $127.46 on 10/25/17. Their website says it takes 2-4 days to deliver in US. I tracked the shipment and USPS is still waiting for them to send them the package so they can deliver it to me. I have emailed them, messaged them on facebook and commented on their facebook post with no response.
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HairTru - Awful

HairTru
#1123522
1.0
Details
I have cancel this service through 7 email since you can't get them over the phone and they have charged me once again $52.77 on following a complaint through my bank pressing charges and contacting the Better Business Bureau
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HairTru - Very frustrated!!

HairTru
#1118020
1.0
Details
I purchased the vitamins and had a reaction to one of the ingredients. I tried to return them but couldn't find a contact # anywhere. I read in the return policy that u need an authorization # so I sent an email to get one n after trying numerous times still no response. Time is running out for me to return them.
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HairTru - Where’s my order

HairTru
#1117459
1.5
Details
Ordered Aug 3, the 3 month supply. Was told it would be delayed due to one of the ingredients not being available, the Hurricane Harvey hit us and mail didn’t run for over a week. Contacted them over and over, nothing notta from them!!! Here’s their main office number for anyone who needs it!! Hope it works. tel:4802906941
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Advertised vs Delivered
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HairTru - TWO WEEKS AND I HAVEN'T RECEIVED ANY VITAMINES

HairTru
#1116081
1.0
Details
I OREDERED, 2 WEEKS AND I HAVEN RECEIVED ANY,
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HairTru - Is terrible customer service

HairTru
#1100394
I'm waiting for my vitamins and I pay for it
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Hair Tru https://www.hairtru.com
1/1

Hair Tru https://www.hairtru.com

HairTru
#1092847
2.1
Details
Hair Tru have automatically withdrew monies from my credit card in AUD without my authority after my complaint (5th time) Hair Tru cancelled shipping and cancelled my sccount but have refused to respond or acknowledge my emails or refund AUD monies into my account. I dont know what else to do yo get a refund ? Help!! Disgusted Customer Leila
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HairTru - I paid for my second bottle haven't received it.

HairTru
#1091128
2.8
Details
They took my money out of my account in August 10th. They sent my first bottle. I call their number and got no answer. Email them at info@hairtru.com.
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HairTru - No communication

HairTru
#1072686
1.0
Details
If you want to cancel your autoship...good luck! Sent two emails and no response! No phone number for this company! Now will have to go change my account just so they cannot rob me monthly! Nice set to make money...Hairtru!
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Exchange, Refund and Cancellation Policy

HairTru - I haven't recived my pills

HairTru
#1065240
5.0
Details
What happened is that I buy 3 bottles of the hair true pills and it's still the time that I haven't recived I try to contact by email and I haven't get any answers I will appreciated if you guys contact me at (330)980-6933 and if I don't get a response I will have to contact my bank so they will deal with your company because I want my pills because I paid for it Thanks a lot Brendaliz corchado
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Staff

HairTru - Helping out

HairTru
#1049560
1.0
Details
Dont ever order from a company. They will always over charge for a product and take forever to resolve and give money back to you if they do at all. Always check reviews on a products first And when you want to try it go to ebay and buy it, because if you dont like it at least your only charged once. To many scams to name.. PLEASE DO RESEARCH BEFORE YOU BUY!!!
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Price Affordability

Hairtru Shipping Service Review

HairTru
#1037305
1.1
Details
I have a monthly subscription for past 2 months hairtru sure takes there money but never delivered product I want a refund and subscription cancelled tired of fighting with them for my product I can't even talk to anyone no phone number and they refuse to email back
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
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Price Affordability
Product or Service Quality
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Staff
Turnaround Time
Value for money
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Short Review on February 25, 2017

HairTru
#1013710
Hairtru contact number 1-866-431-9277 now it says number not found. Fake service. Do nit buy products
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