I received the initial order and took them, they sent me another supply and I haven't even come close to finishing that supply and then I receive d an email from HairTru. They told me they were getting another shipment ready. I replied asking them to cancel and that I...Read more
I didn't like
- Company sucks
HairTru - I order and they billed my credit card but have not received
Can't get through to them.
HairTru - Did not order AUTO SHIP
Just got notification a $70 charge is trying to go through bank. I never ordered another shipment and absolutley never went on auto pay. Contacting bank today and BBB.
HairTru - Awaiting product
Unfortunately I did not read all of these reviews and waiting on my product. Sent 2 emails no response. Any information on who to contact about this company to turn them in would be helpful.
HairTru - Terrible
Hair coming out in clumps very scary
After initial order I canceled subscription. Send them 2 messages (emails) requesting them not send anymore products and not charge my PayPal account. They still continued to charge and send products. PayPal would not refund my money either. So don’t trust PayPal to...Read more
HairTru - Refund on vitamins
I️ did not order . Sending this back. Want a refund. Joyce Palmer
Ordered on 10/24/17. They said it takes 2-4 days for delivery. I tracked USPS and they havent received the order after being informed on 10/31/17. I also wasnt getting any response from Hair Tru. After reading others complaint about not receiving order, I filed a...Read more
Orders don't come on time they do an automatic withdrawal takes 2 months or longer to get your supply you can't cancel there's no phone number to contact I've been trying to cancel my subscription since October 22nd I have sent multiple emails no one has responded I...Read more
HairTru - Have not received my items
I ordered a 6 month supply of hair vitamins from Hair Tru on 10/24/17. They wothdrew $127.46 on 10/25/17. Their website says it takes 2-4 days to deliver in US. I tracked the shipment and USPS is still waiting for them to send them the package so they can deliver it to me. I have emailed them, messaged them on facebook and commented on their facebook post with no response.
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