I received the initial order and took them, they sent me another supply and I haven't even come close to finishing that supply and then I receive d an email from HairTru. They told me they were getting another shipment ready.
I replied asking them to cancel and that I wasn't interested in their product. The same day I asked them to cancel they charged my credit card. This was back on January 8th, it is now January 25th and I received an email from them telling me my shipment is on its way... Are you fricking kidding me!!!
I called my credit card company and filed a dispute. The phone number listed on my credit card statement to contact customer service at HairTru is just a recording stating they are not accepting any calls. What a joke. I will be submitting the emails I received from HairTru along with my request to cancel to my credit card company.
I am also going to contact the Attorney General in the 85205 area and file a complaint against this company.
I suggest anyone else having issues with this company to file To top it off, I have not noticed any difference with my hair from these pills... This company is a scam, do not waste your money!!!
Product or Service Mentioned: Hairtru Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $53.
Preferred solution: Full refund.
I didn't like: Company sucks.