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NEVER ORDER FROM THIS COMPANY! THEY LIE AND HAVE THE WORST COSTOMER SERVICE EVER! THEY ARE SCAMMERS! GO SPEND LESS THAN $10 ON A GIANT BOTTLE OF BIOTIN, TAKE 10,000mcg/DAY. way better idea! They are makinf false claims to promote hair growth. Not FDA approved. and to...
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Anonymous
Anonymous

Wow, u just saved me a lot of money i was sceptical when i seen excessive posting of hair pics, reminded me of that other fraud company hair skin and nails claiming the same f...

1.0
I didn't like
  • Rudeness
  • Their straight out lies
  • Lied about return policy
#597178
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Do Not like product. I have tried his for 3 months and it does nothing as far as restoring lost hair. Their hair restoration on this product is false and I believe the company is false, as I have to reach them by phone, calling them several time and left messages with...
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Anonymous
Anonymous

You must be relatively young. "Hair restoration" products have been available since the Middle Ages and none of them work. Even the most promising, trade name " Rogaine" is, a...

1.0
I didn't like
  • No replies to emails
  • Lies
  • Lied about return policy
#1377976
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Worst company I ever encountered. They do not return your emails. I have sent at least 6. Don’t return your messages on FB, on instagram nor your voicemails. I want to cancel my autoship bc these capsules do absolutely nothing for my hair. They have my debit card info...
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1.0
I didn't like
  • Can not stop auto billing
  • You can not get a hold of anyone
#1384141
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Saw no difference did not like. When tried to cancel the subscription 4 times never received a response and they kept deducting my money. I even called the phone number that comes in the bank statement and don't take incoming calls. On my profile i even put on the name...
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Anonymous
Norma Segura

I had to change my debit card.

1.0
#1354474
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NO NOT BUY FROM THIS HAIRTRU COMPANY!!

They charge you every 3 months, even after requesting 3-4 times to stop the auto shipment they still charge you!!! No working phone number exist No response from emails either, If you are going to buy from them try a pre paid card this may work Good luck and remember DO NOT BUY FROM HAIRTRU WITH A REGULAR CREDIT CARD YOU WILL BE SORRY !!!!
1.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1345545
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Won’t cancel my auto shipping after several emails. No customer service phone number. The one that’s listed is Disconnected. Don’t work!
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TartNumbat
TartNumbat

Won’t cancel shipments after several emails and messages for this product. Blocked card and still sent product again. No customer service number! Don’t Buy this product! Horri...

1.0
#1338693
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I placed my first order with hairtru.com in order to receive 1st bottle free and only pay shipment I had to be on auto refill. 1st order was received fine 4 days after ordering. When 30 day automatic order shipment came. Company charged my card on August 4th and never...
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1.7
I didn't like
  • Product and service
  • No replies to emails
  • You can not get a hold of anyone
#1329585
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HairTru - Need refund

I used this product for 6 months no changes so my last 3 month shipent i returned unopened and canceled my orders. Never have received any money back and now they are trying to take out another 3month supply Payment. I need a phone number for these people. Email gets no response Steph lynn
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Turnaround Time
Value for money
Website
#1328838
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HairTru - Order

I've placed an order July 16th and i still haven't gotten my order! Email the company 6 times no response. Bad customer service and funny no phone number! Terrible!
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
I liked
  • Dislikes
I didn't like
  • Stealing money
  • No customer service
  • No phone number to contact
#1327049
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HairTru - This company is a scam

Ordered AutoShip did not receive my product and will not return any emails Do not order from this company!!! They are stealing people’s money
#1324649
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